Tenant Care Portal

Welcome to Advent's Tenant Care Portal

Emergencies

This guide explains what to do in an emergency situation.
It also helps in determining what IS and what is NOT an emergency.

Emergency Procedures & Guidelines


Submit your repair requests here

For non emergency repairs only!

Tenants, submit a request for repairs.


Just rented with Advent?

These essential services will come in handy!

Essential services for tenants.


Lost your keys or FOB? Locked out?

This guide explains what to do if you have lost your key or FOB.
Note: Loosing keys/FOB's is NOT an emergency.

Lost Your Keys or FOB? Locked Out?


Sprinkler systems & sprinkler heads

How to minimize water flooding/damage in your rental property.

Sprinkler Systems: Flood Prevention


Basic maintenance guide for tenants

If you're renting a property from Advent, this guide will come in handy!
Learn how to complete basic maintenance tasks around your home.

This guide is under construction and new articles will be added weekly.

ELECTRICAL

Electrical Service Box: Breaker Panel

TOILETS

Toilets: The Unflushables

Toilets: Turning Water ON/OFF

SINKS

Sinks: Turning Water ON/OFF

DISHWASHERS

Dishwashers: Turning Water ON/OFF

HUMIDITY

Your Rental: Managing Humidity