Tenant Care Portal
Welcome to Advent's Tenant Care Portal
Emergencies
This guide explains what to do in an emergency situation.
It also helps in determining what IS and what is NOT an emergency.
Submit your repair requests here
For non emergency repairs only!
Tenants Insurance
* Having Tenants Insurance is a material term of your Tenancy Agreement with Advent.
If you need tenants insurance follow the link below to get a quote.
Just rented with Advent?
These essential services will come in handy!
Lost your keys or FOB? Locked out?
This guide explains what to do if you have lost your key or FOB.
Note: Loosing keys/FOB's is NOT an emergency.
Sprinkler systems & sprinkler heads
How to minimize water flooding/damage in your rental property.
Basic maintenance guide for tenants
If you're renting a property from Advent, this guide will come in handy!
Learn how to complete basic maintenance tasks around your home.
This guide is under construction and new articles will be added weekly.
ELECTRICAL
TOILETS
SINKS
DISHWASHERS
HUMIDITY
LICENSING & MEMBERSHIPS
ADVENT Real Estate Services Ltd. is licensed with the BC Financial Services Authority (BCFSA), and a member of The Professional Association of Managing Agents (PAMA), LandlordBC, The British Columbia Real Estate Association (BCREA) and Greater Vancouver Realtors®. VADA® Asset Management Inc. / VADA® Property Management is licensed with the BCFSA, and a member of LandlordBC and the BCREA.