Tenant Repair Request Form

Please follow the guidelines below!

Stop, Please Read Below!

Before you fill in this form, please follow the guidelines below, Advent will disregard any form submission that fails to comply.

  1. This form is for non emergency, tenant repairs only
  2. Do not submit this form for anything other than a non emergency, tenant repair request
  3. Your first and last name must be on the Tenancy Agreement for the property, otherwise you won't be in our database and we won't know who you are
  4. Be as detailed as possible when submitting this form

All non emergency repair requests will be responded to within regular business hours, Monday - Friday, 9am - 5pm.

If you have an emergency, outside of office hours, phone our emergency line (604) 736-6478 and press 1.

Please submit your request for repairs below.

Disclaimer: Failure to provide Advent with your most up to date contact information (with no typos) could slow down any repair request that you submit. If you change your phone number and / or email address please let us know, simply email our Customer Care Team at customercare@rentwithadvent.com and provide your latest contact information. It is your responsibility to give Advent your correct contact information.

YOUR CONTACT INFO
use numbers only, no spaces
YOUR ADDRESS
REPAIR #1
To help us see the problem clearly, stand back and take a photo of the entire area eg. if a door has come loose from it's hinge, send a photo of the entire door with the hinge included.
Files must be less than 4 MB.
Allowed file types: gif jpg jpeg png.
REPAIR #2
To help us see the problem clearly, stand back and take a photo of the entire area eg. if a door has come loose from it's hinge, send a photo of the entire door with the hinge included.
Files must be less than 4 MB.
Allowed file types: gif jpg jpeg png.
REPAIR #3
To help us see the problem clearly, stand back and take a photo of the entire area eg. if a door has come loose from it's hinge, send a photo of the entire door with the hinge included.
Files must be less than 4 MB.
Allowed file types: gif jpg jpeg png.
REPAIR #4
To help us see the problem clearly, stand back and take a photo of the entire area eg. if a door has come loose from it's hinge, send a photo of the entire door with the hinge included.
Files must be less than 4 MB.
Allowed file types: gif jpg jpeg png.
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