Tenant Repair Request Form

Please follow the guidelines below!

Stop, Please Read Below!

Before you fill in this form, please follow the guidelines below, Advent will disregard any form submission that fails to comply.

  1. This form is for non emergency, tenant repairs only
  2. Do not submit this form for anything other than a non emergency, tenant repair request
  3. Your first and last name must be on the Tenancy Agreement for the property, otherwise you won't be in our database and we won't know who you are
  4. Be as detailed as possible when submitting this form

All non emergency repair requests will be responded to within regular business hours, Monday - Friday, 9am - 5pm.

If you have an emergency, outside of office hours, phone our emergency line (604) 736-6478 and press 1.

Please submit your request for repairs below.

 

Disclaimer: Failure to provide Advent with your most up to date contact information (with no typos) could slow down any repair request that you submit. If you change your phone number and / or email address please let us know, simply email our Customer Care Team at customercare@rentwithadvent.com and provide your latest contact information. It is your responsibility to give Advent your correct contact information.

Your Contact Information
use numbers only, no spaces
Your Address
The Repair
Please describe the problem you are experiencing and include the location of repair, for example, Master Bathroom or Master Bedroom. Provide us with as much information as you can. If you are experiencing a problem with an appliance please include the make and when possible the model number.
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.

Information submitted is handled as per the Personal Information Protection Act, see Privacy Policy